We provide IT infrastructure support and operation services to companies and organizations of all sizes, from design through delivery, installation, integration to subsequent operation support.

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Based on many years of experience and a team of professionals, we are able to provide a wide portfolio of services that can be interconnected into one functional unit, or use only a certain part of the services offered.

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YourDESK

A central communication point that provides a communication interface between customers and solution teams. Operators provide support to customers in non-stop mode (24x7) and are able to perform the initial diagnosis of the problem, then pass the request to the next level of solution teams.

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YourMONITOR 

Automated supervision of the customer IT environment with emphasis on the overall functionality of the systems.

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YourREMOTE

Remote management of the customer's IT infrastructure environment can cover both regular preventive inspections and possible resolution of error conditions reported from monitoring systems.

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YourSERVICE

HW service includes warranty and post-warranty repairs of selected manufacturers. The network of service centers covers the entire territory of the Czech Republic. Repairs are handled by teams of certified (manufacturer-trained) service technicians and system specialists.

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Development and consultation

Description and evaluation of the current state of the IT infrastructure, analysis of the IT environment, professional advice, proposal for supplementation or replacement of individual components or the complete unit, management of the change itself, verification of functionalities and their impact on the functioning of the customer's IT infrastructure.

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Solved areas of provided services within the support of IT infrastructure: